Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a site we cover? We're glad to hear from readers, and this page explains the best way to reach us.
How to reach the team
The quickest way to contact Best Bitcoin Casinos is by email at [email protected]. We read every message and aim to respond within a couple of business days, though it can take longer during busy periods. Please include as much detail as possible — the casino name, the page you're referring to, and a description of the issue — so we can look into it properly.
What we can help with
- Corrections or updates to a review, bonus term, or licensing detail that's changed
- Questions about how we rank and score crypto casinos, including VPN-friendly options
- Feedback on your own experience with a listed site, positive or negative
- Reports of broken links, outdated offers, or technical issues on the site
- General enquiries about the site, our methodology, or our editorial approach
What we can't help with
We're an independent review and comparison site, not a casino operator, payment processor, or customer support desk for any of the brands we cover. That means we can't:
- Process deposits, withdrawals, or refunds on behalf of a casino
- Resolve account verification or KYC disputes directly with an operator
- Recover funds, unlock accounts, or intervene in a dispute between you and a casino
- Offer legal, tax, or financial advice — for anything involving gambling winnings or crypto gains, speak to a qualified professional
If your issue is with a specific casino — a delayed payout, a disputed bonus, or a locked account — your first step should always be that casino's own customer support channel. Our reviews, including the write-ups on Non GamStop casinos for UK players, are there to help you choose where to play, not to act as a go-between once you've signed up.
Before you get in touch
A few things that might save you a message:
- Our ranking methodology, licensing notes, and how we treat VPN-friendly and no-KYC casinos are explained across our reviews — check the relevant casino's page first
- You can read more about who writes and maintains this site on our About Us page
- Our full terms of use, including disclaimers about affiliate relationships and editorial independence, are set out in our Terms and Conditions
If gambling is becoming a problem
This site is a comparison resource, not a support service, but if you or someone you know is struggling with gambling, help is available. The National Problem Gambling Helpline can be reached at 1-800-GAMBLER, confidentially and free of charge. We'd also encourage you to read our Responsible Gambling page, which covers self-exclusion tools, deposit limits, and other safeguards — and a reminder that offshore crypto casinos often don't offer the same player protections as state-regulated operators. All content on this site is intended for adults of legal gambling age in their jurisdiction only.
Keep your feedback specific
Reviews on this site are based on publicly available information about supported cryptocurrencies, licensing, bonus terms, and payout policies at the time of research, and details at any casino can change without notice. If you've noticed something that no longer matches what's live on a casino's own site — a new coin added, a bonus that's expired, a licence that's changed — that kind of specific, dated feedback is exactly what helps us keep listings accurate.